Trulia Voices Community Guidelines

Trulia Voices is an online community in which members can ask and answer questions or publish blog posts and comments on a wide range of topics about real estate and the home buying and selling process. People can also create profiles and share facts, opinions, reviews and personal experiences to help others. You understand that Trulia does not approve, control, endorse or adopt the content posted or supplied by third parties, but merely provides a service by allowing users to access information that has been made available by others. Any opinions, reviews, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information providers and users, are those of the respective author(s) or distributor(s) and not Trulia. Third party content available through this site represents the opinions and judgments of the respective information providers or users. As a provider of interactive services, Trulia is not responsible or liable for the content, accuracy or reliability of any opinion, advice, review, statement or other information or materials posted on the site by or originating from any third party. These guidelines are to help in making the community a safe and useful place for local real estate information. Your use of Trulia is subject to these Community Guidelines and the Trulia Terms of Use.

  1. Be respectful and considerate of others at all times

    The Trulia community is comprised of many members who may have vastly different experiences and perspectives. Disagreements and debates are acceptable, and even encouraged, so long as the discourse is civil and doesn’t include ad hominem arguments. Insults or belittling comments are not permitted under any circumstances.

    Likewise, venting, ranting, hateful discussions or attempts to damage the reputation of those inside or outside the community are inappropriate. We respect everyone’s right to free speech but will not tolerate harassment.

  2. Be informative

    Make a positive impact by sharing your knowledge and opinions with others and strive to post highly informative and useful content.

    Answering questions with a mere “Yes” or “No” or with responses like “Ask a real estate professional” or “Contact me for assistance” is generally unhelpful. We discourage such responses and encourage you to address questions directly and in as much detail as possible.

    Pay attention to the locations associated with questions as well. Your expertise in one market may be irrelevant, or perhaps even contrary to accepted standards in another market.

    Make sure you also complete your Trulia profile to share your relevant personal information with the community as this will add more credibility to the content you share. Real estate professionals are encouraged to list their education, prior experience, and testimonials, and to think of their Trulia profile as an online resume.

  3. Encourage quality content from others

    When you see informative or high-quality content from other community members, give it a Thumbs Up vote, and be sure to recognize the most useful and enlightening answer to your question with the designation of Best Answer.

    When you see content that is inappropriate or spam, please click on the ‘report’ link and tell us about it.

  4. Use the correct format

    The Q&A section is reserved strictly for questions and answers, and questions should be posted in the form of a question – e.g. Is it recommended that I get a home inspection before I put my home on the market?

    Community members who wish to share their knowledge with others rather than ask questions can do so by Answering Questions, Blogging, or Reviewing an Area. When Reviewing an Area, please keep the reviews relevant by focusing on the surrounding area or neighborhood

    Trulia may remove content that is improperly formatted.

  5. Don’t violate copyright

    You may not post content that infringes upon or violates any copyright, trademark, patent, trade secret, publicity, privacy or other intellectual property or other right, unless you are the owner of such rights or have permission from their rightful owner to post the material.

    If you quote an existing article, make sure you have the full right and authority to do so and be sure to give credit to the author and provide a link back to the full article. We provide the “Web Reference” field in the answer form and encourage you to use it. Likewise, bloggers can include hyperlinks within their posts to reference such quotes.

    Trulia does not evaluate or guarantee the accuracy of any Trulia Voices content.

    If you believe that your work has been copied and has been posted to this site in a way that constitutes copyright infringement, please send a message to dmca@trulia.com.

  6. Don’t spam

    Any and all forms of “spam”, including advertisements and solicitations, will be removed and Trulia may deactivate accounts that are engaged in such activities at any time.

    Trulia reserves the right to post informative content about Trulia.com products, listings, features and events.

  7. Don’t post offensive content

    This includes content that:

    1. is intended to exploit, solicit or harm minors
    2. is violent, racist, incendiary, or otherwise objectionable
    3. contains profane, obscene, vulgar or sexually explicit language
    4. glorifies self-harm, suicide, anorexia, bulimia, or any other practice that is clearly unhealthy or harmful
    5. includes link to photos, drawings, videos or other materials that are obscene or that contain nudity, violence or any other images that are not suitable for a real estate community
  8. Don’t violate the law

    Do not post content that violates federal, state or local law, including but not limited to Federal (applicable to everyone and all jurisdictions), State or local Fair Housing Laws which prohibit any discrimination in the provision of housing based upon race, color, national origin, creed, religion, physical or mental handicap, ancestry, age, marital status and familial status.

    Many consumers are not aware of Fair Housing regulations that Real Estate professionals must adhere to. Therefore it is up to the Real Estate professionals using Trulia to ensure that they do not violate any Fair Housing rules or regulations. Trulia is not responsible for any law violations, however if such an incident comes to our attention we maintain the right to remove the associated content at any time.

    Do not post false or misleading information or falsely state, impersonate, or otherwise misrepresent your identity, your current or previous positions and qualifications, or your affiliations with a person or entity, past or present.

  9. Don’t share others’ personal information

    Do not post others’ personal information unless you have their consent to do so. This includes address and contact information.

    You should be cautious about sharing your own personal information as well. We recommend that you do not share your personal, private information, such as social security number, with any member. If you wish to engage in a real life business relationship with any Trulia member, we highly recommend that you do some research and meet this member in person before you take any action.

  10. Don’t cheat

    Each individual can only have one profile and account. Members who use different profiles to ask and answer their own questions or otherwise disturb the community risk having their accounts deactivated.

    Thumbs up, first answer and best answer, are meant to reward members for sharing questions and answers and help distinguish high quality content. You may not post filler answers to a question in an effort to be first to answer, or re-post previously posted content. Trulia reserves the right to remove such content and deactivate accounts that are engaged in such activities at any time.

Trulia reserves the right to remove or edit any content for any reason, at any time without notice. Likewise, Trulia may, for any reason and at any time, deactivate any user’s account and restrict that user’s access to the site.

Response to Violations of Trulia Voices Community Guidelines

Although Trulia has no obligation to screen, edit or monitor the content of profiles, questions, reviews, answers, comments or other materials posted in Trulia Voices, Trulia reserves the right to remove, screen or edit any such content at any time and for any reason, or for no reason, without notice. This may include content that we determine, at our sole discretion, to be inappropriate and/or in violation of the Trulia Voices Guidelines or the Trulia Terms of Use. Depending on the level of offense, you may risk deactivation of your Trulia account and consequently everything associated with it. If you are unsure whether your content is appropriate or consistent with these policies, please do not post it in Trulia Voices.

Enforcement of these Community Guidelines and the other rules set forth in the Terms of Use is solely at Trulia’s discretion, and failure to enforce such rules in some instances does not constitute a waiver of its right to enforce such rules in other instances. In addition, these rules do not create any private right of action on the part of any third party or any reasonable expectation that the Site will not contain any content that is prohibited by such rules and guidelines.

We reserve the right to modify these guidelines at any time without notification.

Copyright © 2014 Trulia, Inc. All rights reserved.   |   Fair Housing and Equal Opportunity